Meet the team
President & CEO | NMLS #245121
Hello! I am Ryan Wiebe and I am the founder, President, and CEO of First Mortgage Direct. My wife, Maureen, and I, and our four beautiful children, reside in Kansas City, MO. After graduating from Northwest Missouri State University with dual majors in Business Management and Marketing, I began a career in the mortgage business almost two decades ago. This career transformed into a personal mission to create a mortgage company that serves people with honesty and integrity and helps them achieve their American Dream.
This mission was the driving force behind the establishment of First Mortgage Direct in 2009. And I am proud to share that for the past twelve years, we have supported customers in building financial freedom and wealth through home ownership. Thank you for trusting First Mortgage Direct to serve your mortgage needs and allowing us to support your family’s home ownership dreams!
COO | NMLS #335259
The mortgage process requires commitment, attention to detail, patience, and perhaps more than anything, customer service. Throughout my experience in the mortgage industry, I have become proficient in upholding these duties for my clients and referral partners, as well as coaching our staff to uphold these same standards. Ethical behavior and integrity are of great importance, and we take pride in embracing these values.
CAO | NMLS #816.778.7016
As the Vice President of Finance, my main responsibility here at First Mortgage Direct is handling the business side of our daily operations. This includes all human resources, accounting, payroll, and licensing initiatives. Previous to this position, I gained several years of experience in running small businesses, as well as in sales, and management.
Outside of work, I love spending time with my beautiful wife, Beth, our son Cade, and daughter Sierra. In my spare time, I enjoy watching my Kansas State Wildcats, KC Chiefs, and KC Royals, and my favorite activities include running, golf, softball, and working outside.
Thank you for your interest in First Mortgage Solutions!
CIO | NMLS #816.778.7035
As Chief Information Officer (CIO) at First Mortgage Direct, Cylee Steele uses her cross-functional expertise in information technology and business development to ensure effective process management throughout the company. Cylee oversees business technologies and data management to positively contribute to FMD’s strategic goals.
After receiving her Master of Business Administration (MBA), Cylee was a business partner of a small tax preparation service, where she streamlined processes and focused on building efficiencies. She then moved to the mortgage industry, where she could continue her career in IT. Cylee has worked at First Mortgage Direct since 2016 and has quickly grown in her role. She continues to successfully integrate new systems and has drastically increased efficiencies for the company’s departments.
Outside of work, Cylee enjoys spending time with family, going on long road trips, camping, and visiting national parks.
VP of Human Capital | NMLS #816.778.7077
As the VP of Human Capital at First Mortgage Direct, Nicole Hendrix is responsible for recruiting, retaining, and helping to grow the business through hiring talented team members. Nicole’s goal is to create a brand where people want to work and to hire the industry’s best to deliver exceptional service to borrowers and business partners.
Nicole has over 15 years of recruiting experience. After graduating with her Bachelor’s degree in advertising from Northwest Missouri State University, she began her professional career with Enterprise Rent-A-Car, where she first became a recruiter. Nicole eventually made the move into financial services, where she continued her passion for recruiting, sales, and business development through executive recruitment. Today, Nicole continues her career within the mortgage industry with FMD, focusing on growing, retaining, and providing internal benefits to the team.
Outside of work, Nicole enjoys spending time with her family through sports, travel, cooking and eating, and staying busy.
Director of Operations | NMLS #816.778.7040
As the Director of Operations at First Mortgage Direct, Susan Perry oversees the mortgage operational teams, as well as the roles applicable to residential lending for the company. These roles include the loan processing associates, processing, underwriting, closing, and post-closing teams. Susan is responsible for developing effective business practices for teams by defining and creating workflow processes and following mortgage compliance/regulation requirements. She also collaborates with executive managers and team managers to create solid business goals and objectives.
Throughout the mortgage lending process, Susan manages the monthly and annual production targets, staffing requirements, along with costs and expenses to ensure a consistent, efficient, and smooth file flow process from the point of initial underwriting to the file being sold to an investor. Susan continues to build and support an inclusive atmosphere and culture to bring customers a team that demonstrates a positive work ethic, strong commitment to teamwork, and excellent customer service.
Susan has over 15 years of experience in the mortgage lending industry, with a working history and knowledge of multiple functions and departments. Today, she is skilled in file setup/processing, underwriting, compliance/mortgage regulations, investor requirements, and direct selling to Government-Sponsored Enterprises (GSEs). She is a delegated FHA Underwriter and a Certified Performance Development Manager (CPFM).
When Susan isn’t working, spending time on the beach is a favorite family past-time, along with playing competitive volleyball (sand volleyball mostly). She coached competitive junior volleyball for several years and is currently volunteer coaching with her church for their youth sports program.
National Sales Manager | NMLS #95809816.778.7031
As the National Sales Manager at First Mortgage Direct, Stephanie O’Farrell is responsible for the strategic direction, vision, and performance of First Mortgage Direct’s sales organization. Her quest is to build the best mortgage origination team through collaboration and teamwork while maintaining a core focus on the customer experience.
With over 16 years of experience in the mortgage industry, Stephanie has helped thousands of homebuyers purchase a new home or restructure their current mortgage to meet their financial goals. Born on a military base in Germany, her passion for working with veterans comes naturally. Stephanie is a multiple year President’s Club winner and is consistently ranked in the top 10% of all loan officers. In 2020, Stephanie was ranked in the top 10% of all loan officers nationwide on the Scotsman List for top loan originations.
Stephanie earned her bachelor’s degree from the University of Kansas, and her MBA from Keller Graduate School of Management. When not working, she enjoys spending time with her family and spending as much time as possible with her toes in the sand.
Loan Originator | NMLS #2059342816-778-7082
As a loan originator at First Mortgage Direct, Andrew McKay walks borrowers through the mortgage process to help achieve their financial goals as they relate to mortgage options. Andrew is responsible for managing his team to monitor timely files, provide any assistance, and ensure customer satisfaction.
Andrew graduated from Benedictine College in 2015, where he received his bachelor’s degree in history. Today, with over 10 years of experience in sales and customer service, Andrew enjoys working with customers throughout the entire loan process and is licensed in 13 states.
Andrew and his wife, Hannah, currently reside in the Kansas City metro area with their son, Lochlan. Andrew’s interests involve anything outdoors, whether that be backpacking/camping, fishing, boating, rock climbing, or taking his family to the park or zoo.
Loan Originator | NMLS #2099705816.778.7095
As a loan originator at First Mortgage Direct, Jarrett Pfeiffer strives to offer the best customer service by consistently keeping in touch with borrowers and giving them a fun and stress-free experience. Jarrett has a passion for helping customers save money and aiding them in home ownership. He believes that his strong communication skills come from the mortgage industry’s fast-paced environment.
Born and raised in Kansas City, Jarrett graduated from the University of Missouri – Kansas City with his bachelor’s degree in chemistry and minors in biology and psychology. He spent most of his childhood hanging out with friends at the lake, playing football or out by the pool. Jarrett still values family time today, and enjoys traveling with family and friends.
Loan Originator | NMLS #2059262816.778.7026
It all begins with having a clear understanding of the borrower’s situation, needs and goals. From there, asking the right questions is key to being able to offer the best possible options. As a loan officer at First Mortgage Direct, Michael Schrader helps borrowers navigate the refinance/purchase process with realtors, appraisers and lenders to ensure a seamless process from the beginning all the way through closing.
A veteran in the industry, Michael has over 20 years of sales management and finance experience. This has taught him the benefits of a customer-centric approach, providing each client with empathy and professionalism. Michael is also very detail-orientated, allowing for him to be efficient and concise throughout the purchase process.
Michael is a dedicated husband and father to his 7-year-old and 4-year-old boys. He is also a proud Doodle-dad to his two Goldendoodles, Ace and Arya. Michael is mega-fan of his hometown Kansas City Royals and Kansas City Chiefs! On the weekends, you can find him spending time with the family or hosting tailgate parties. Growing up in an airline family, Michael easily has the travel bug. He and his family love traveling to any place with a beach and crystal blue waters.
Loan Originator | NMLS #1957250816.778.7036
As a mortgage loan originator at First Mortgage Direct, Trevor Weinrich coaches clients throughout the mortgage loan process, and tailors their loan to fit their needs. Knowing the importance of being an effective and confident communicator, Trevor strives to educate clients about different loan products and makes their mortgage experience as stress-free as possible.
As a seasoned mortgage veteran, Trevor is very solution-oriented and loves finding the answer to complex problems. He thrives while working under pressure and uses his skills and the resources around him to effectively find a solution. As his career continues to grow, he hopes to become an even stronger team member, find variety in each day, build strong relationships with clients and peers, and challenge himself in opportunities of personal growth. Trevor also believes that leadership is not restricted to the individual elected to do so, but it is rather demonstrated by taking action. This has led to many personal successes and just as many failures, yet every experience has allowed him to grow and learn.
Growing up in the Kansas City area, Trevor went on to attend the University of Oklahoma – Price College of Business where he graduated with a BBA in Finance. Today, he enjoys watching, playing, and breathing all things sports.